Frequently Asked Questions


I’m nervous about starting therapy. Is that normal?

Therapy can be vulnerable and new, so it’s natural to be nervous. It can feel intimidating to sit with someone and talk about how you feel. The fear around that can feel overwhelming. It takes courage to start going to therapy. The fact that you are on this website, looking for help, and reading this right now shows that you are being brave and seeking help.

Therapy is a space where you can be yourself and bring up whatever is going on for you, including feeling nervous. Our therapists are committed to finding a way to care for your nervousness and ensure sessions are as comfortable as possible.

We’re here if you want to talk about it during your call with us.

How do I know if one of your therapists
could be the right fit for me?

Take your time to read through our website. If you sense that we could help you, you can reach out.

During your call with us, you’ll be able to share what’s going on for you. Once we understand your needs, we will help you choose the therapist that is right for you. Or if you already have a therapist in mind, you may request them.

You can also ask us more about your therapist. You might be curious about how they have helped other people like you before.

It may be helpful to think of the first few sessions as trying out the waters with your therapist. During the sessions, you’ll be able to understand how comfortable you feel in sessions. Every therapist's approach is not going to work for everyone.

What’s most important to us is that you find the right fit for you. We can explore that together.

What if I don't want to talk
about something?

It’s normal if you don’t feel ready to share everything.

During sessions it will always be up to you if you feel ready to talk about something or not. Your therapist will collaborate with you to understand what you feel ready to open up about. Together you'll work through the difficult stuff.

You can also share with your therapist that you are nervous to open up about something and they will be able to talk about that too. Your feelings are welcome as are your feelings about how you feel.

Your therapist is here to help you with whatever is going on for you.

I’m scared that if I open up, my therapist
will think I’m crazy

If you open up to your therapist, they will not think you are crazy, they will think you are courageous and human. We know this because many of our clients have had the same fear (that people would think they are crazy).

Through our own life journeys and working with many clients, we know how ‘normal’ your experience is.

You're not being dramatic or "too much." Nothing you can say will cause your therapist to judge you. We all have our imperfections, we all suffer in different ways, we are humans trying to human.

Whatever it is you're going through, we provide a safe space where you can feel heard and supported without judgment.

Does what we talk about in therapy
remain confidential?

We highly respect your privacy and value your trust.

It can be concerning feeling like things you say or do in therapy could "get out." So we want you to know that unless there is an imminent danger to yourself or someone else, everything you share with your therapist is completely confidential.

You can rest assured that you can talk about anything without fear of that information getting out.

If you have specific questions about how confidentiality works, you can ask during your call with us or at any time.

How long will therapy take?

You might be asking about how long therapy will take because you are currently struggling and want relief fast.

If this is true for you, we want you to know that on average, our new clients can start seeing improvements after the first 3-6 sessions.

By that point, they feel a little more calm and hopeful that healing is possible.

The total duration of therapy varies from client to client. Some of our clients find 6-12 weeks to be enough to resolve immediate challenges. While other clients feel more supported by longer term therapy.

You can work together with your therapist to find the length of time that works for you.

What can I expect during the first session?

Overall, you can think of the first session as a free-flowing conversation through which you and your therapist can start getting to know each other. Your therapist will invite you to share more about yourself and you can also share what’s worked or not worked for your mental health in the past.

Some questions that your therapist may ask during a first session include:

What brought you to therapy?
What’s present for you in your life right now?
What do I need to know about you to understand your current challenges?

You can ask your therapist questions as well. You might be curious about the therapist's experience or how future sessions will work.

The most important part of a first session is that you see if you feel your therapist is a good fit for you. If you feel safe, accepted, and comfortable with your therapist, you can discuss if you’d like to meet again.

How can I get started?

Fill out the contact form to get started. Once we receive your form submission, we will call you within 48 business hours. During your call, you can share what’s going on for you and ask us any questions you may have.

Through understanding your needs we will help you choose the best therapist for you and schedule you in for your first session.

Get started by filling out the contact form today.